Before submitting a technical support request, please visit our Troubleshooting Guide. The Troubleshooting Guide explicitly addresses some of the issues some users have encountered.

If your problem persists after reviewing the Troubleshooting Guide, please feel free to contact us by filling out our support form. 

Phone Support

You can reach the Customer Support by phone

North America:   Tele: 310.325.9997

Phone support is available Monday -Friday 9-5pm (PST)

E-mail: staff(at)

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